Privacy Policy

Introduction

At https://broomfield-first-responders-therapy.denvermentalhealthcare.com (referred to as “Broomfield First Responders Therapy,” “we,” or “our”), we prioritize the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://broomfield-first-responders-therapy.denvermentalhealthcare.com.
Mobile and desktop applications developed by us.
Online services and products we offer.
Any interactions you have with our team through emails, calls, or messaging platforms.

Please note that this policy does not extend to external third-party platforms, services, or websites linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

Account Management: When you create an account on our platforms, we collect essential details like your name, contact information, and login credentials.
Payment Processing: We securely process payment information for services or products purchased through our systems. This includes credit/debit card details and billing addresses.
Communication: We may reach out to you via email, phone, or text messages (SMS) for service updates, newsletters, surveys, or promotional offers.
Data Collection from Interactions: Our applications and websites utilize various technologies to gather data, including cookies, pixel tags, and device identifiers.

Personal Data Collection

We collect several types of personal information:

Account Information: This includes your user name, email address, profile picture, and any additional data you choose to share in your account settings.
Payment Details: Securely stored payment information such as credit/debit card numbers, expiration dates, and CVV codes for transactions.
Financial Data: We may collect bank account details for direct debit or electronic funds transfer services.
Purchase History: Records of your purchases, including products or services acquired through our platforms.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to provide personalized experiences.
Location Data: Information about your geographical location when you use our apps or visit our websites.
Feedback and Reviews: Your comments, ratings, and reviews help us improve our services.
Social Media Data: If you choose to connect our services with your social media accounts, we may access your public profile information.
Product Interaction: Details about the products you view, search for, or purchase on our e-commerce platform.

Cookies and Tracking Technologies

We employ cookies and similar technologies for various purposes:

Strictly Necessary Cookies: These ensure basic functionalities of our websites and apps, like login sessions and language preferences.
Preference Cookies: Used to remember your settings and customization choices.
Analytics Cookies: Help us understand user behavior, track website performance, and improve our services.

Our Cookie Manager allows users to manage their cookie preferences, providing control over non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected:

Legal Requirements: We may need to keep certain data for compliance with laws, regulations, or legal proceedings.
Business Needs: Personal information is retained for operational, marketing, and analytical purposes.
Data Anonymization: Once the retention period expires, your data will be securely deleted or anonymized.

Security Measures

Broomfield First Responders Therapy has put in place robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for secure data transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
Regular Audits: Our security practices are regularly reviewed and updated to address emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children.

Your Rights (Depending on Your Location)

The privacy laws in various jurisdictions grant you specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its related information.
Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
Restriction: You can ask for restrictions on the processing of your data under specific conditions.
Data Portability: Some jurisdictions allow you to receive a copy of your data in a structured format.
Objection: You have the right to object to the processing of your personal data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.
Appeals and Complaints: You have the right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about your data privacy:

Email: contact@broomfield-first-responders-therapy.denvermentalhealthcare.com
Postal Address: Broomfield First Responders Therapy, Privacy Team, [Street Address], [City, State, ZIP Code]